Contact : +604 305 9600

Email : enquiry@mywave.biz

Common Concerns of Cloud HR Service

Do you have these concerns too before using cloud HR services?
 
Today we bring you the most common concerns that are faced when dealing with cloud HR, let’s have a look at them one by one:
 
1. Security & Compliance
Our cloud server, Microsoft Azure is compliance with a list of regulations.
 
2. Backup Plan
Backup weekly at our cloud server at 2 locations
Backup - weekly and daily at our cloud server.
 
3. Disaster Recovery Plan
Within 3 hours - database change
12 hours – server
 
4. System Helpdesk
Support by phone: Monday to Friday (8:30 am to 6:00 pm)
Support by email: response time within 2 - 4 hours
After office hours, response time within 24hours.
 
5. Implementation Timeline
About 1.5 - 2 months
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